Assessment

Assessment - Units Involved

Office of Academic Advising

Mission

The Franklin College’s Office of Academic Advising is dedicated to the delivery of quality advising. The mission of the Franklin College of Arts and Sciences Office of Academic Student Services is to provide quality academic advising in an environment of trust, respect, and mutual responsibility, while encouraging students to develop an appreciation for the enduring value of the liberal arts experience. Advisors educate students about the unique challenges and diverse possibilities at a large university. Students are encouraged to use resources effectively and to engage in a process of exploration and self-discovery that ultimately will lead to the realization of their academic and professional goals.

Outcomes Assessed

  • students' awareness of academic and advising resources
  • students' awareness of Franklin College, University of Georgia and University System of Georgia requirements
  • students' understanding of academic standing, and (when appropriate) the policies and procedures involved in academic probation and dismissal
  • the accuracy of the academic information being provided to students
  • advisors availability to students

Graduation Certification Office

Mission

The Graduation Certification Office informs and advises students regarding progress towards graduation.  Graduation advisors work with students and relevant departments to maintain the accuracy of academic records, and certify students for graduation in the appropriate term.

Outcomes Assessed

  • current term candidates' awareness of their graduation requirements
  • all other students' awareness of their graduation requirements
  • students' awareness of the resources offered in the Graduation Certification Office
  • the accuracy of the graduation certification process
  • the timeliness of the graduation certification process
  • advisors accessibility to students

University Studies

Mission

University Studies offers professional academic advising and personalized academic support for traditional and nontraditional students admitted to the Program, which serves students from Athens-Clarke, 14 contiguous counties, and those enrolled due to reviews conducted by the UGA Faculty Admissions Committee. University Studies provides support systems that create an environment for success while helping students transition into collegiate life.

Outcomes Assessed

  • students’ familiarity with UNVST rules and regulations
  • students’ familiarity with the General Education curriculum
  • students’ familiarity with University of Georgia and University System of Georgia requirements
  • students utilize University Studies as an academic resource
  • advisors are referring their students to relevant campus resources
  • advisors’ accessibility to students

Administrative Support Group

Mission

The Administrative Support Group provides receptionist, secretarial, purchasing, logistical, and file/data management services for the Office of Student Services.

Outcomes Assessed

  • the accuracy of the Administrative Support Group's interpretations of the institutional polices and procedures
  • the timeliness of the ASG's completion of work responsibilities
  • the ASG's manner with students, colleagues and visitors
  • the accuracy of SARA student records
  • student folders are complete and well-maintained
  • the ASG effectively manages student scheduling